Social Government

An interview with USCG Lt. Cdr. Tony Russell, the press secretary to Commandant Thad Allen. Russell spoke about the Coast Guard Commandant’s office’s success with Social Media.

How should the government use Twitter?

The General Services Administration recently announced that many legal boundaries that once prevented federal agencies from using new media have now been resolved with several Web 2.0 sites, clearing the path for a more social government. The GSA said this was done to answer the President’s call for greater citizen involvement in government and in [...]

I was going to write a post about the Atlanta Federal Reserve — their fantastic Web site and even better blog. However, I think I’ll address a larger issue: “Why New Media?”
I had a conversation recently with someone who works in marketing. She’s done work for companies, but she mainly works with regional nonprofit organizations. [...]

Since Alex and I do most of the talking here, I was wondering what you thought about this. What, in your mind, is most lacking from federal government Web sites?

Some suggestions for how government agencies can use Google Maps.

Regulations.gov is a Web site that needs more Web 2.0 features — badly.
The Web site currently allows users to electronically submit comments for pending regulations at various agencies. It also allows the user to read the actual regulation and, in many (but not all) cases, read the comments of other citizens who have submitted their [...]