Social Government

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Social Government Readers Think Federal Web Sites Lack User Comments

In a follow up to a poll, 33 percent of Social Government readers believe that federal Web sites most often lack user commenting capabilities.


HHS Asks For, Posts Suggestions to Improve Pandemic Flu Web Site

The Department of Health and Human Services prominently placed a suggestion box on their PandemicFlu.gov Web site.
So what? Many agencies do this in order to improve their Web sites.
HHS took it to the next level. They posted the responses and have listed the improvements made directly because of user feedback.
Of course, some people will post [...]