<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Social Government &#187; What&#8217;s Good</title>
	<atom:link href="http://www.socialgovernment.com/category/whats-good/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.socialgovernment.com</link>
	<description>Turning Government into Government 2.0</description>
	<lastBuildDate>Sat, 30 Jan 2010 22:40:05 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>White House Strives for New Forms of Engagement with State of the Union</title>
		<link>http://www.socialgovernment.com/2010/01/27/white-house-strives-for-new-forms-of-engagement-with-state-of-the-union/</link>
		<comments>http://www.socialgovernment.com/2010/01/27/white-house-strives-for-new-forms-of-engagement-with-state-of-the-union/#comments</comments>
		<pubDate>Wed, 27 Jan 2010 21:41:10 +0000</pubDate>
		<dc:creator>Chris Golden</dc:creator>
				<category><![CDATA[What's Good]]></category>
		<category><![CDATA[Barack Obama]]></category>
		<category><![CDATA[obama]]></category>
		<category><![CDATA[State of the Union]]></category>
		<category><![CDATA[White House]]></category>

		<guid isPermaLink="false">http://www.socialgovernment.com/?p=508</guid>
		<description><![CDATA[When the President addresses Congress tonight on the State of the Union, the American people have one more way they can tune in to listen live. Last week, the White House announced the launch of an application with streaming video for Apple’s iPhone and iPod touch. The application also features updates from the White House [...]]]></description>
			<content:encoded><![CDATA[<p>When the President addresses Congress tonight on the State of the Union, the American people have one more way they can tune in to listen live. Last week, the White House <a href="http://www.whitehouse.gov/blog/2010/01/19/whitehousegov-anywhere">announced</a> the launch of an application with streaming video for Apple’s iPhone and iPod touch. The application also features updates from the White House blog, the latest photos from the Administration’s <a href="http://www.flickr.com/photos/whitehouse/">Flickr album</a> and archived video of the ongoing series “<a href="http://video.google.com/videosearch?sourceid=chrome&amp;q=inside+the+white+house+videos&amp;um=1&amp;ie=UTF-8&amp;ei=7pdgS7ryEIOX8Abf1dCbDA&amp;sa=X&amp;oi=video_result_group&amp;ct=title&amp;resnum=4&amp;ved=0CB0QqwQwAw">Inside the White House</a>.” White House Press Secretary Robert Gibbs even made a <a href="http://www.youtube.com/watch?v=F4KP2rPgKXk">short video</a> saying that his daily press briefings will be streamed live and watchable on the free application, which is available for download in the <a href="http://itunes.com/apps/thewhitehouse">iTunes Music Store</a>.</p>
<p>Most presidential events and White House briefings are now streamed at whitehouse.gov/live — allowing the public to watch Administration events live and in their entirety. The addition of the streaming video application could drastically expand the potential reach of the Administration’s message and connectivity to the average citizen, making it a powerful political tool.</p>
<p>The State of the Union Address tonight will also be watchable on the White House <a href="http://apps.facebook.com/whitehouselive/">Facebook application</a>, where users will be able to post comments in real time and engage with others on Facebook.</p>
<p>On its surface, advocates of open and transparent government should applaud these moves — which show how a tech-savvy administration is using innovative technology to open the doors of the White House. However, users should understand where the content is coming from. Both the White House Web site and its applications are streaming content that is being produced by the White House, which ultimately is in control over which events are broadcast and by what methods they are accessible. There is no oversight or C-SPAN-like public access filter. That said, one would suspect that any attempts to manipulate media messages would not go unnoticed, given the increasing size and engagement of the audience.</p>
<p>Also this week, the White House and YouTube announced a partnership, <a href="http://www.youtube.com/citizentube#p/c/5D6163EE3E51CB06">Citizen Tube</a>, where the public is invited to submit questions for the President via video and, next week, the President will respond, via YouTube, to answer them. Users will be able to vote on favorite questions using <a href="http://www.google.com/moderator/">Google Moderator</a>, according to the <a href="http://www.citizentube.com/">site</a>. YouTube will also be live-streaming the State of the Union Address tonight.</p>
<p>Finally, WhiteHouse.gov released a series of short video statements from ever member of the Obama cabinet giving an update on the work of their department- the longest video is 90 seconds. The “<a href="http://www.whitehouse.gov/2010-Cabinet-Reports">Cabinet Reporting to You</a>” videos are a first of its kind.</p>
<p>With these new ways of watching and interacting with the White House and the President, the administration is setting a high standard for engagement in its first State of the Union Address.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.socialgovernment.com/2010/01/27/white-house-strives-for-new-forms-of-engagement-with-state-of-the-union/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Census Bureau Counts on Social Media in 2010</title>
		<link>http://www.socialgovernment.com/2010/01/06/census-bureau-counts-on-social-media-in-2010/</link>
		<comments>http://www.socialgovernment.com/2010/01/06/census-bureau-counts-on-social-media-in-2010/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 16:03:38 +0000</pubDate>
		<dc:creator>Nick Troiano</dc:creator>
				<category><![CDATA[What's Good]]></category>
		<category><![CDATA[Census]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.socialgovernment.com/?p=488</guid>
		<description><![CDATA[The U.S. Census Bureau kicked off a nationwide campaign this week to raise awareness about our Constitutionally-mandated, decennial headcount. Much is at stake over the next few months through the census process: from determining proportional representation in Congress to guiding federal funding (some $3 trillion over a 10-year period). And the success of the census, [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.socialgovernment.com/wp-content/uploads/2010/01/2010-census-logo.jpg"><img class="alignright size-medium wp-image-494" title="2010-census-logo" src="http://www.socialgovernment.com/wp-content/uploads/2010/01/2010-census-logo-300x167.jpg" alt="" width="300" height="167" /></a>The <a href="http://www.census.gov/">U.S. Census Bureau</a> <a href="http://www.washingtonpost.com/wp-dyn/content/article/2010/01/04/AR2010010400271.html" target="_blank">kicked off</a> a nationwide campaign this week to raise awareness about our Constitutionally-mandated, decennial headcount. Much is at stake over the next few months through the census process: from determining proportional representation in Congress to guiding federal funding (some $3 trillion over a 10-year period). And the success of the census, as it always has, will ultimately hinge on public participation. That&#8217;s why the Bureau is investing $300 million in a new nationwide tour and ad campaign.</p>
<p>The Los Angeles Times <a href="http://www.latimes.com/news/nation-and-world/la-na-census5-2010jan05,0,842867.story" target="_blank">reports</a>:</p>
<blockquote><p>&#8220;The road tour, billed as the largest civic outreach campaign in the bureau&#8217;s history, features 13 vans that will bring census information and interactive displays across 150,000 miles for 1,547 days with 800 publicity stops at parades, festivals and such major sporting events as the Super Bowl and NCAA Final Four basketball tournament.&#8221;</p></blockquote>
<p>This is a great opportunity for the Census Bureau to leverage new Web 2.0 technologies in its outreach (particularly to help avoid under counts, as one <a href="http://blacktalkradio.ning.com/group/2010censusparticipationonlineoutreach" target="_blank">organization</a> pro-actively points out). The Times explains that Bureau is &#8220;bringing Twitter, Facebook and other 21st-century technology to the centuries-old exercise.&#8221; Each vehicle of the tour, according to a <a href="http://www.prnewswire.com/news-releases/census-bureau-launches-2010-census-road-tour-across-nation-80560097.html" target="_blank">press release</a>, will have its own Twitter handle and users can &#8220;track the tour online as it happens and through daily social media postings.&#8221; That sounds great.</p>
<p><span id="more-488"></span></p>
<p>However, it seems that the agency is off to a poor start. Despite gearing up to interact with more than 300 million Americans, here&#8217;s what the <a href="http://2010.census.gov/2010census/involved/index.php" target="_blank">social networks</a> of the agency (some of which came long before the 2010 push) look like at this point:</p>
<ul>
<li><a href="http://twitter.com/uscensusbureau" target="_blank">Agency Twitter followers</a>: 898</li>
<li><a href="www.twitter.com/2010portrait" target="_blank">2010 Tour Twitter Followers </a>(@2010portrait, which is avatar-less): 59</li>
<li><a href="http://www.facebook.com/uscensusbureau" target="_blank">Facebook Fans</a>: 303</li>
<li><a href="http://www.youtube.com/user/uscensusbureau" target="_blank">YouTube subscribers</a>: 128</li>
<li><a href="http://www.flickr.com/photos/uscensusbureau" target="_blank">Flickr</a> says, &#8220;U.S. Census Bureau doesn&#8217;t have anything available to you.&#8221;</li>
</ul>
<p>Perhaps you can&#8217;t judge an agency by is followers. But it&#8217;s 2010, and by any standard, the Census Bureau is behind. Less than two years ago it <a href="http://www.nextgov.com/nextgov/ng_20080403_9574.php" target="_blank">scrapped plans</a> for hand-held computers that could have saved taxpayers some $3 billion, and, as a little icon on it&#8217;s Web site reminds visitors, &#8220;NOTE: THE [CENSUS] FORM CAN NOT BE FILLED OUT ONLINE.&#8221;</p>
<p>This is from an agency that, as NextGov&#8217;s Alan Balutis <a href="http://techinsider.nextgov.com/2008/05/so_where_was_the_census_cio.php?oref=search" target="_blank">wrote</a>, carries out &#8220;one of our nation’s most important statistical, financial and political exercises.&#8221; He asks during the fallout from the hand-held computer controversy, &#8220;Where was the Census CIO?&#8221; That question persists to this day, especially since the agency&#8217;s own mission statement touts its &#8220;readiness to innovate.&#8221; Where is the innovation?</p>
<p>Granted, Census staff know it&#8217;s coming, recently <a href="http://blogs.census.gov/2010census/2009/12/2010-census-and-the-internet.html" target="_blank">confronting</a> the issue on its blog:</p>
<blockquote><p>&#8220;We are looking both at new tools of data collection that make it easy for people to respond and tools that can guarantee that information people provide can be kept confidential. We have to worry about both. It’s easy to predict that there will be many generations of technologies suitable for data collection invented over the coming years. The Census Bureau needs to stay on top of these developments to fulfill its mission to the taxpayers efficiently.&#8221;</p></blockquote>
<p>To its credit, it also has followed through, to an extent, on a promise to relaunch 2010census.gov that includes &#8220;include additional information resources and an online newsroom that contains interactive and social media elements.&#8221; The site is flashy and easily navigable. It has a compelling interactive feature where visitors can view video content that explores &#8220;real life stories that make up America.&#8221; Unfortunately, the load time is slow and one can&#8217;t easily share these stories across social networks. While there seems to be an effort, the agency still has far to go.</p>
<p>Our first census was carried out by U.S. Marshals riding on horseback in 1790. And while 2010 might seem like the modern equivalent, some more encouragement from citizens and oversight by Congress might just do the trick in 2020.</p>
<p>What do you think? What are some ways the Census Bureau can embrace Government 2.0 to more effectively do its job?</p>
]]></content:encoded>
			<wfw:commentRss>http://www.socialgovernment.com/2010/01/06/census-bureau-counts-on-social-media-in-2010/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A Fantastic Government 2.0 Resource</title>
		<link>http://www.socialgovernment.com/2009/09/05/a-fantastic-government-2-0-resource/</link>
		<comments>http://www.socialgovernment.com/2009/09/05/a-fantastic-government-2-0-resource/#comments</comments>
		<pubDate>Sat, 05 Sep 2009 18:53:39 +0000</pubDate>
		<dc:creator>Ethan Klapper</dc:creator>
				<category><![CDATA[What's Good]]></category>
		<category><![CDATA[comments]]></category>
		<category><![CDATA[governance]]></category>
		<category><![CDATA[guidelines]]></category>
		<category><![CDATA[Wiki]]></category>

		<guid isPermaLink="false">http://www.socialgovernment.com/?p=437</guid>
		<description><![CDATA[This crossed my Twitter radar yesterday: a wiki of &#8220;Web 2 0 [sic] Governance Policies and Best Practices.&#8221;
This comprehensive wiki contains links to government social media best practices sites as well as blogging and commenting policy sites.
We&#8217;ve covered many of the sites mentioned there already, but there were some gems — especially the links to [...]]]></description>
			<content:encoded><![CDATA[<p>This crossed my Twitter radar yesterday: <a href="http://govsocmed.pbworks.com/Web-2-0-Governance-Policies-and-Best-Practices">a wiki of &#8220;Web 2 0 [sic] Governance Policies and Best Practices.&#8221;</a></p>
<p>This comprehensive wiki contains links to government social media best practices sites as well as blogging and commenting policy sites.</p>
<p>We&#8217;ve covered <a href="http://www.socialgovernment.com/2009/03/12/close-up-the-epas-blogging-guidelines/">many</a> <a href="http://www.socialgovernment.com/2009/03/04/should-government-blogs-allow-questions/">of</a> <a href="http://www.socialgovernment.com/2009/04/09/success-stories-united-states-coast-guard-commandant-and-social-media/">the</a> <a href="http://www.socialgovernment.com/2009/02/14/what-was-gov-gab-gabbing-about-last-month/">sites</a> mentioned there already, but there were some gems — especially the links to state-level policies and guidelines.</p>
<p>If you see something interesting on the wiki, let me know!</p>
<p>[h/t to <a href="http://twitter.com/levyj413">Jeffrey Levey</a> and <a href="http://twitter.com/craignewmark">Craig Newmark</a>]</p>
]]></content:encoded>
			<wfw:commentRss>http://www.socialgovernment.com/2009/09/05/a-fantastic-government-2-0-resource/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Google Launches &#8220;Public Data&#8221;</title>
		<link>http://www.socialgovernment.com/2009/04/29/google-launches-public-data/</link>
		<comments>http://www.socialgovernment.com/2009/04/29/google-launches-public-data/#comments</comments>
		<pubDate>Wed, 29 Apr 2009 16:54:56 +0000</pubDate>
		<dc:creator>Nick Troiano</dc:creator>
				<category><![CDATA[What's Good]]></category>
		<category><![CDATA[data.gov]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[public data]]></category>
		<category><![CDATA[visualization]]></category>

		<guid isPermaLink="false">http://www.socialgovernment.com/?p=400</guid>
		<description><![CDATA[Although there might still be a &#8220;coming soon&#8221; box on the much-anticipated data.gov Web site, that isn&#8217;t stopping Google from getting a head start on developing new capabilities that will allow users to easily search and compare vast amounts of numbers and statistics in the public domain. Yesterday, the Internet giant announced that it will [...]]]></description>
			<content:encoded><![CDATA[<p>Although there might still be a &#8220;coming soon&#8221; box on the much-anticipated <a href="www.data.gov">data.gov </a>Web site, that isn&#8217;t stopping Google from getting a head start on developing new capabilities that will allow users to easily search and compare vast amounts of numbers and statistics in the public domain. Yesterday, the Internet giant <a href="http://googleblog.blogspot.com/2009/04/adding-search-power-to-public-data.html">announced</a> that it will begin this endeavor with unemployment and population data provided by the U.S. Bureau of Labor Statistics and the U.S. Census Bureau&#8217;s Population Division.<span id="more-400"></span></p>
<p><object width="425" height="344" data="http://www.youtube.com/v/9Qt2n34VEr4&amp;hl=en&amp;fs=1" type="application/x-shockwave-flash"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/9Qt2n34VEr4&amp;hl=en&amp;fs=1" /><param name="allowfullscreen" value="true" /></object></p>
<p>This new feature will let users type in &#8220;unemployment rate&#8221; or &#8220;population&#8221; along with a specific location into a Google search and, thanks to technology the company acquired from Trenadlyzer two years ago, be able to import the data into an interactive chart. From there, users can add or subtract data from additional locations to compare. Below is a search I did that compared the unemployment rate in Pike County, Pa. (my hometown) to the overall state of Pennsylvania:</p>
<p><a href="http://www.socialgovernment.com/wp-content/uploads/2009/04/picture-29.png"><img class="alignleft size-medium wp-image-411" title="picture-29" src="http://www.socialgovernment.com/wp-content/uploads/2009/04/picture-29-300x164.png" alt="picture-29" width="300" height="164" /></a></p>
<p>Isn&#8217;t that much better than staring at rows and columns of numbers, after first having to find them?</p>
<p>What is now commonly referred to as &#8220;information aesthetics&#8221; will exponentially increase the usefulness of massive amounts of government data. As Google&#8217;s Ola Rosling writes, &#8220;They did the hard work! We just made the data a bit easier to find and use.&#8221;</p>
<p>The White House&#8217;s E-Government and Information Technology developed something similar last year, known as VUE-IT - <span style="text-decoration: underline;">V</span>isualization to <span style="text-decoration: underline;">U</span>nderstand <span style="text-decoration: underline;">E</span>xpenditures in <span style="text-decoration: underline;">I</span>nformation <span style="text-decoration: underline;">T</span>echnology. This <a href="http://www.whitehouse.gov/omb/egov/vue-it/index.html#path5/path5.json|path2/path2.json">platform</a> &#8220;provides users with a drill down browsing capability to browse the list of Federal IT investments.&#8221; You can read more about it in this <a href="http://www.whitehouse.gov/omb/egov/vue-it/VUE_IT_User_Guide.pdf">user guide</a>. Though the data is more specific, the principle is the same.</p>
<p>Google&#8217;s launch of &#8220;Public Data&#8221; today only magnifies the possibilities and need for data.gov &#8211; a one-stop shop for citizens looking to make sense of their country and community, one graph at a time.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.socialgovernment.com/2009/04/29/google-launches-public-data/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>During Swine Flu Outbreak, CDC Once Again Impresses</title>
		<link>http://www.socialgovernment.com/2009/04/27/during-swine-flu-outbreak-cdc-once-again-impresses/</link>
		<comments>http://www.socialgovernment.com/2009/04/27/during-swine-flu-outbreak-cdc-once-again-impresses/#comments</comments>
		<pubDate>Mon, 27 Apr 2009 12:49:11 +0000</pubDate>
		<dc:creator>Ethan Klapper</dc:creator>
				<category><![CDATA[What's Good]]></category>
		<category><![CDATA[CDC]]></category>
		<category><![CDATA[PandemicFlu.gov]]></category>
		<category><![CDATA[Swine Flu]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.socialgovernment.com/?p=396</guid>
		<description><![CDATA[The CDC has been proactive in its use of social media to spread information about the Swine Flu outbreak.]]></description>
			<content:encoded><![CDATA[<p>Once again, the Centers for Disease Control and Prevention&#8217;s social media use impresses us.</p>
<p>As the agency plays a key role in the latest public health issue, <a href="http://www.cnn.com/2009/HEALTH/04/27/swine.flu/index.html">the Swine Flue outbreak</a>, one can find updated information from the Atlanta-based agency on Twitter, at <a href="http://twitter.com/CDCemergency">@CDCemergency</a>. For hashtags, <a href="http://search.twitter.com/search?q=%23swine">#swine</a> and <a href="http://search.twitter.com/search?q=%23swineflu">#swineflu</a> have yielded lots of information.<span id="more-396"></span></p>
<p>They&#8217;ve also been using <a href="http://pandemicflu.gov/">PandemicFlu.gov</a>, <a href="http://www.socialgovernment.com/2009/02/25/hhs-asks-for-posts-suggestions-to-improve-pandemic-flu-web-site/">a favorite Web site of ours</a>, to disseminate information.</p>
<p>The CDC even put out a <a href="http://www2a.cdc.gov/podcasts/player.asp?f=11226">Swine Flu video podcast</a>.</p>
<p>This agency really knows how to get its message out! Be sure to heed their warnings and advice, and please stay safe!</p>
<p><strong>UPDATE: </strong>Alex has suggested that I provide links to some cool sites using technology that the CDC should consider adopting.</p>
<ul>
<li><a href="http://googlemapsmania.blogspot.com/2009/04/swine-flu-outbreak-on-google-maps.html">Google Map of the flu outbreak</a></li>
<li><a href="http://www.google.org/flutrends/">Google Flu Trends, which tries to pinpoint outbreaks based on what people are searching</a></li>
</ul>
<p><em>Editor&#8217;s note: As the academic year draws to a close for us, expect less frequent postings for the next two weeks. We hope to be back at full force once finals are over. Thank you for your understanding!</em></p>
]]></content:encoded>
			<wfw:commentRss>http://www.socialgovernment.com/2009/04/27/during-swine-flu-outbreak-cdc-once-again-impresses/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Government on the iPhone?</title>
		<link>http://www.socialgovernment.com/2009/04/25/government-on-the-iphone/</link>
		<comments>http://www.socialgovernment.com/2009/04/25/government-on-the-iphone/#comments</comments>
		<pubDate>Sat, 25 Apr 2009 18:31:06 +0000</pubDate>
		<dc:creator>Alexander Muir</dc:creator>
				<category><![CDATA[What's Good]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Military]]></category>
		<category><![CDATA[Utah]]></category>

		<guid isPermaLink="false">http://www.socialgovernment.com/?p=391</guid>
		<description><![CDATA[Governments need to look beyond the iPhone for maximum deployment.]]></description>
			<content:encoded><![CDATA[<p>The Utah government recently released the first government-produced iPhone application (<a title="http://is.gd/rf8V" href="http://is.gd/rf8V">iTunes link</a>). The application is designed to be a repository of information useful for the citizens of Utah. It is searchable and browsable- but requires an Internet connection, as it provides links to Utah state websites instead of local information. The application also provides some featured news, though it is unclear how those stories are selected.<span id="more-391"></span></p>
<p>I tend to agree with ReadWriteWeb&#8217;s <a title="http://www.readwriteweb.com/archives/government_iphone_apps.php" href="http://www.readwriteweb.com/archives/government_iphone_apps.php">post</a> about the application. This application is not really appropriate, especially given its functionality. While I love my iPod Touch and MacBook, Apple is not known for making open platforms. A mobile Web page with similar functionality would certainly still work on the Apple platform, in addition to the many other Internet-capable mobile  devices. The goal of these types of initiatives should be to make information available to the widest possible audience in a convenient package. So, while it may be tempting to jump on the iPhone bandwagon, it is not the only platform governments should develop for.</p>
<p>That said, I am encouraged by a <em>Newsweek</em> <a title="http://www.newsweek.com/id/194623" href="http://www.newsweek.com/id/194623">article</a> this week which talks about the military applications of the Apple device. Given the tremendous number of applications available, its simple interface and hardware configuration, the military is finding it incredibly useful. Among other things, the military is using the device as the hardware interface to an inherently social web of tactical information: reconnaissance footage from overhead unmanned aerial vehicles can be transmitted directly to the device, soldiers can post information about certain areas (tagged by street) and then pull that information up by snapping a picture of a street sign and explosive ordinance disposal teams can use the motion sensor to control their robots.</p>
<p>They&#8217;ve given the lifestream aggregation concept popularized by sites like <a title="http://friendfeed.com/" href="http://friendfeed.com/">FriendFeed</a> a helmet and an M16. Who would have thought a few years ago that the social network would move from the realm of teen gossip to helping America fight smarter in Iraq and Afghanistan?</p>
]]></content:encoded>
			<wfw:commentRss>http://www.socialgovernment.com/2009/04/25/government-on-the-iphone/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>EPA Marks Earth Day on Flickr</title>
		<link>http://www.socialgovernment.com/2009/04/17/epa-marks-earth-day-on-flickr/</link>
		<comments>http://www.socialgovernment.com/2009/04/17/epa-marks-earth-day-on-flickr/#comments</comments>
		<pubDate>Fri, 17 Apr 2009 19:27:03 +0000</pubDate>
		<dc:creator>Nick Troiano</dc:creator>
				<category><![CDATA[What's Good]]></category>
		<category><![CDATA[Earth Day]]></category>
		<category><![CDATA[EPA]]></category>
		<category><![CDATA[Flickr]]></category>

		<guid isPermaLink="false">http://www.socialgovernment.com/?p=376</guid>
		<description><![CDATA[The Environmental Protection Agency invites anyone over age 18 to contribute to its ongoing photo project. Using Flickr, the agency will feature user-submitted photos to celebrate Earth Day on April 22. It chose the photo sharing platform &#8220;to encourage participation and provide maximum public access.&#8221; Photos can be submitted until April 30. The project (which was promoted on [...]]]></description>
			<content:encoded><![CDATA[<p>The Environmental Protection Agency invites anyone over age 18 to contribute to its ongoing <a href="http://www.epa.gov/earthday/photoproject/" target="_blank">photo project</a>. Using <a href="flickr.com" target="_blank">Flickr</a>, the agency will feature user-submitted photos to celebrate Earth Day on April 22. It chose the photo sharing platform &#8220;to encourage participation and provide maximum public access.&#8221; Photos can be submitted until April 30. The project (which was promoted on the White House&#8217;s <a href="http://www.whitehouse.gov/blog/09/04/15/Countdown-to-Earth-Day-EPA-Photo-and-Video-Projects/" target="_blank">blog</a> yesterday) is organized through Flickr&#8217;s photo groups and through tags. To date, about 160 photos have been submitted throughout the three main groups:</p>
<ul>
<li><a href="http://www.flickr.com/groups/epa_2009_people-and-environment">EPA Earth Day 2009 Photo Project: People and the Environment</a></li>
<li><a href="http://www.flickr.com/groups/epa_2009_nature">EPA Earth Day 2009 Photo Project: The beauty of nature</a></li>
<li><a href="http://www.flickr.com/groups/epa_2009_wildlife">EPA Earth Day 2009 Photo Project: Wildlife</a></li>
</ul>
<p>The photo project is a great example of a government agency using social media to promote its work, though participation is surprisingly low. See finalists from 2008 <a href="http://www.epa.gov/earthday/photoproject/winners.html" target="_blank">here</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.socialgovernment.com/2009/04/17/epa-marks-earth-day-on-flickr/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>State Department to Hold Digital Town Hall</title>
		<link>http://www.socialgovernment.com/2009/04/15/state-department-to-hold-digital-town-hall/</link>
		<comments>http://www.socialgovernment.com/2009/04/15/state-department-to-hold-digital-town-hall/#comments</comments>
		<pubDate>Wed, 15 Apr 2009 17:05:16 +0000</pubDate>
		<dc:creator>Ethan Klapper</dc:creator>
				<category><![CDATA[What's Good]]></category>
		<category><![CDATA[Dipnote]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[forums]]></category>
		<category><![CDATA[Hillary Clinton]]></category>
		<category><![CDATA[Howcast]]></category>
		<category><![CDATA[State Department]]></category>
		<category><![CDATA[Town Hall]]></category>
		<category><![CDATA[wikis]]></category>

		<guid isPermaLink="false">http://www.socialgovernment.com/?p=374</guid>
		<description><![CDATA[The State Department will hold a digital town hall on Friday.]]></description>
			<content:encoded><![CDATA[<p>From the people who bring you <a href="http://blogs.state.gov/">Dipnote</a> comes the <a href="http://townhall.howcast.com/">5th Summit of Americas Digital Town Hall</a>!</p>
<p>That&#8217;s right, the State Department is taking the <a href="http://www.socialgovernment.com/2009/03/27/white-house-town-hall-cool-not-terribly-groundbreaking/">White House&#8217;s lead</a> and bringing interactivity to new heights with this interactive Web site.<span id="more-374"></span><br />
<object width="300" height="270" data="http://widgets.clearspring.com/o/49db9fe78e1a4464/49e612fc654445ff/49e5144a82e0a401/32f222b8" type="application/x-shockwave-flash"><param name="id" value="W49db9fe78e1a446449e612fc654445ff" /><param name="wmode" value="transparent" /><param name="allowNetworking" value="all" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://widgets.clearspring.com/o/49db9fe78e1a4464/49e612fc654445ff/49e5144a82e0a401/32f222b8" /></object></p>
<p>Similar to what the White House did, the concept here revolves around submitting questions for Secretary of State Hillary Rodham Clinton, who will answer them live on Friday.</p>
<p>However, this town hall, hosted by <a href="http://www.howcast.com/">Howcast</a>, makes better use of Web 2.0. By creating an account or logging in via Facebook Connect participants can interact in <a href="http://townhall.howcast.com/topics">discussion forums</a>, <a href="http://townhall.howcast.com/guides">edit wikis</a> and build community along the way.</p>
<p>Even though this application was not developed by State and is not hosted by them, this has got to be one of the first government 2.0 applications I&#8217;ve seen that uses Facebook Connect.</p>
<p>I hope to have a write-up of the town hall over the weekend! <a href="http://townhall.howcast.com/live">Submit your questions now</a>!</p>
<p>[<a href="http://mashable.com/2009/04/14/digital-town-hall/">via Mashable</a>]</p>
]]></content:encoded>
			<wfw:commentRss>http://www.socialgovernment.com/2009/04/15/state-department-to-hold-digital-town-hall/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Success Stories: United States Coast Guard Commandant and Social Media</title>
		<link>http://www.socialgovernment.com/2009/04/09/success-stories-united-states-coast-guard-commandant-and-social-media/</link>
		<comments>http://www.socialgovernment.com/2009/04/09/success-stories-united-states-coast-guard-commandant-and-social-media/#comments</comments>
		<pubDate>Thu, 09 Apr 2009 17:22:09 +0000</pubDate>
		<dc:creator>Ethan Klapper</dc:creator>
				<category><![CDATA[What's Good]]></category>
		<category><![CDATA[Blogs]]></category>
		<category><![CDATA[coast guard]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Flickr]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://www.socialgovernment.com/?p=361</guid>
		<description><![CDATA[An interview with USCG Lt. Cdr. Tony Russell, the press secretary to Commandant Thad Allen. Russell spoke about the Coast Guard Commandant's office's success with Social Media.]]></description>
			<content:encoded><![CDATA[<p><em>I recently had the opportunity to speak with Lt. Cmdr. Tony Russell, the press secretary to <a href="http://www.uscg.mil/flag/cg00.asp">United States Coast Guard Commandant Adm. Thad Allen</a>. The Commandant is the highest-ranking officer in the USCG.</em></p>
<p>In September 2008, Allen’s office created <a href="http://www.uscg.mil/comdt/">Commandant’s Corner 2.0</a> – a dynamic Web site that incorporates many Web 2.0 tools: <a href="http://www.uscg.mil/comdt/blog/">a blog</a>, <a href="http://www.flickr.com/photos/uscgpress">a Flickr stream</a>, <a href="http://www.youtube.com/uscgimagery">a YouTube channel</a> and <a href="http://www.facebook.com/pages/Coast-Guard-Commandant-Thad-Allen/29550062054">a Facebook fan page</a>.<span id="more-361"></span></p>
<p>Prior to September, Russell said that the Commandant’s static Web site received about 1,000 visits and pa</p>
<div id="attachment_366" class="wp-caption alignright" style="width: 205px"><img class="size-medium wp-image-366" title="allensmall" src="http://www.socialgovernment.com/wp-content/uploads/2009/04/allensmall-195x300.jpg" alt="United States Coast Guard Commandant Adm. Thad Allen. (Image Courtesy of USCG)" width="195" height="300" /><p class="wp-caption-text">United States Coast Guard Commandant Adm. Thad Allen. (Image Courtesy of USCG)</p></div>
<p>ge views per week. Since the Web 2.0 tools were added, that number has skyrocketed to about 6,700 visits and 15,000 page views per week.</p>
<p>“Across the board, we’ve been very pleased with the outcome we’ve received,” Russell said.</p>
<h5>Blog</h5>
<p>The centerpiece of Commandant’s Corner 2.0 is Allen’s blog, iCommandant. Allen and others write the blog, though Allen himself reviews all posts before they’re posted, according to Russell.</p>
<p>“What he doesn’t actually write, he sees, approves and is actually aware of everything,” he said. “If a blog post ends in ‘ADM A,’ it’s definitely his.”</p>
<p>Russell admitted that not everyone will agree with what Allen says on his blog, but they are open to comments about it.</p>
<p>“We will pretty much post everything we receive, as long as you’re respectful,” he said.</p>
<p>Russell then stressed the transparency aspect of blogging.</p>
<p>“The neat thing about social media is what you can do,” he said. “In our case, we feel the transparency is important. When you’re doing the blog that’s under the name of your service chief, it’s important.”</p>
<h5>YouTube</h5>
<p>“We’ve been on YouTube for over a year,” Russell said. “When we released the video of the ‘miracle on the Hudson,’ we got 750,000 hits.”</p>
<p>Russell was referring to dramatic video from a Coast Guard camera of the landing of US Airways flight 1549 when it ditched in New York’s Hudson River in January.</p>
<p>The USCG has been on YouTube long before the <a href="http://www.socialgovernment.com/2009/03/28/gsa-signs-%e2%80%9clandmark-agreement%e2%80%9d-with-new-media-sites/">GSA’s recent terms of use agreement</a> with the popular video site. Russell said that the Coast Guard’s legal staff worked with YouTube on an agency-specific agreement.</p>
<h5>Flickr</h5>
<p>“One of the biggest surprises is the popularity of the Flickr page,” Russell said. “I only have to manage one photo page. It feeds to Commandant’s Corner 2.0 and to Facebook.”</p>
<p>Some of the most popular photos on their Flickr stream are not the professional photographs but “just the Admiral with a camera phone, or his staff with a camera phone,” he said.</p>
<h5>Facebook</h5>
<p>Russell said the Allen’s original Facebook presence was a standard profile page for, not a fan page.</p>
<p>“We transitioned to a fan page,” he said. “We can’t control who ops-on as a fan. But it still gives us as a presence.”</p>
<p>Russell added that Allen still has a personal Facebook profile that he uses to communicate with his friends and family.</p>
<p>As of posting time Thursday, Allen had over 2,300 fans on Facebook.</p>
<h5>The Future</h5>
<p>Russell was excited about the upcoming launch of a main blog for the entire Coast Guard. He said that Allen will still blog on iCommandant, but the focus of it might change.</p>
<p>“The beauty of social media is there are more tools than you can possibly use,” Russell said. “You can’t use them all, but we can choose the ones that best support our mission.”</p>
]]></content:encoded>
			<wfw:commentRss>http://www.socialgovernment.com/2009/04/09/success-stories-united-states-coast-guard-commandant-and-social-media/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>In Defense of Twitter</title>
		<link>http://www.socialgovernment.com/2009/04/07/in-defense-of-twitter/</link>
		<comments>http://www.socialgovernment.com/2009/04/07/in-defense-of-twitter/#comments</comments>
		<pubDate>Wed, 08 Apr 2009 03:52:02 +0000</pubDate>
		<dc:creator>Alexander Muir</dc:creator>
				<category><![CDATA[Blogs]]></category>
		<category><![CDATA[What's Good]]></category>
		<category><![CDATA[Paul Suderman]]></category>
		<category><![CDATA[RSS]]></category>
		<category><![CDATA[The American Scene]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://www.socialgovernment.com/?p=356</guid>
		<description><![CDATA[How should the government use Twitter? ]]></description>
			<content:encoded><![CDATA[<p>Peter Suderman, writing on one of my favorite blogs, The American Scene, <a title="http://theamericanscene.com/2009/04/06/the-twitter-follow-racket" href="http://theamericanscene.com/2009/04/06/the-twitter-follow-racket">has raised some questions</a> about Twitter and its usefulness. Among Suderman&#8217;s criticisms was the way people follow those who are following them, causing numbers to inflate. He mentions a familiar phenomena (if you&#8217;ve ever run into &#8220;institutional&#8221; Twitter accounts) where they only follow other institutions and use Twitter as an RSS aggregator. Suderman also says that the Twitter site itself lacks many features (such as groups) that drive people to desktop applications.<span id="more-356"></span>Beyond being interesting, Suderman&#8217;s article, in the context of this Web site, draws the question, &#8220;what is government doing using this service?&#8221; It seems crippled and bloated &#8212; not the right tool for the job.</p>
<p>The reality, of course, is that is the only, or rather, the most popular, tool for the job. The &#8220;follow wars,&#8221; as I&#8217;ll call them, were originally seen as progress for the service as a whole. Government posters should be proud if their tweets attract a few thousand followers &#8212; it means that they&#8217;re doing something right.</p>
<p>On the other hand, we&#8217;ve already discussed the outcomes of <a title="http://www.socialgovernment.com/2009/02/16/twitter-in-government-agencies-best-practices/" href="http://www.socialgovernment.com/2009/02/16/twitter-in-government-agencies-best-practices/">only following other institutions</a>.</p>
<p>It may be an imperfect union &#8212; government and Twitter &#8212; but a wrench can be used as a hammer in a pinch. As government learns more about the concept of Twitter (not to mention the rest social media), and its advantages and limitations, there is a possibility that it will be moved to create a social media service of its <a title="http://www.socialgovernment.com/page/3/" href="http://www.socialgovernment.com/page/3/">own</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.socialgovernment.com/2009/04/07/in-defense-of-twitter/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
	</channel>
</rss>
